Expected outcomes

 

  • Accurate data that supports planning, decision-making and future prediction.
  • Smart, push services and innovative digital solutions.
  • Simplified procedures and a rewarding digital experience.
  • Systems and data integration and agile management.
  • Multiple digital channels, security and transparency.
  • Competitiveness, revenue growth and support for development.
  • Call centre and central cervices.
  • Unified national e-services portal.
  • Reduce environmental impacts do overcrowding.
  • National capacities to sustain transformation.
  • Enable domestic and foreign investment and improve working environment.
  • A platform to measure individual, corporate and financial performance.
  • A central government platform for complains and suggestions.