Community participation and Awareness track
- Strategic Objectives
- Increase interaction and community participation in the field of e-services and digital transformation.
- Enhance the quality of digital channels and achieve a rewarding user experience.
- Improve communication, increase coordination and cooperation between government entities in the field of digital transformation and promote smart services to increase their spread and use.
- Enable government entities to effectively use social media platforms and support the provision of e-services.
- Raise the Sultanate's ranking in the e-participation index.
- Enhance partnership with the private sector and small and medium enterprises to implement digital transformation projects and initiatives.
- Execute e-participation and community cooperation path projects and initiatives to achieve trust and transparency.
- Track Performance Indicators
| KPI | Basis 2020 | Target 2025 |
|---|---|---|
| Increase the satisfaction rate of beneficiaries of e-government services. | Not applicable | =<60% |
| Number of implemented marketing campaigns to promote smart services according to the approved plan | Not applicable | 100% |
| Number of partnerships with the private sector to implement digital transformation projects and initiatives. | 3 | 9=< |
- Projects:
This track contains a set of projects and initiatives to achieve the desired goals. To know more, please click here