Award Categories – Third Track (Services)
Best Digital Government Service Provided to the Business Sector |
Best Digital Government Service Provided to Beneficiaries |
This award recognises government digital services that bolster the business sector, fostering a transformative experience in the business journey and facilitating the commercial landscape in the Sultanate of Oman. Furthermore, it endeavours to provide exceptional services aimed at enhancing economic growth and fostering investment. |
This Award celebrates integrated digital services that prioritise data-driven solutions, delivered seamlessly through smart devices, and prioritise the needs of beneficiaries. It evaluates effectiveness, user-friendliness, accessibility while also reducing time, achieving high quality, and ensuring beneficiary satisfaction |
To apply for the category click here |
To apply for the category click here |
Send all entries to the Award email: GDEA@mtcit.gov.om *
Evaluation Criteria
Innovation in developing the digital service |
The digital integration of the service with other entities' services | The user experience and digital delivery channels |
Participation methodology and beneficiary satisfaction |
Usage and tangible outcomes of services | Supportive policies and regulatory frameworks |
Ease of use |
Streamlining procedures | Awareness and support |
Digital participation |
Operational quality and efficiency | Continuous improvement |