Award Categories – Third Track (Services)

 

Best Digital Government Service Provided to the Business Sector

Best Digital Government Service Provided to Beneficiaries

This award recognises government digital services that bolster the business sector, fostering a transformative experience in the business journey and facilitating the commercial landscape in the Sultanate of Oman. Furthermore, it endeavours to provide exceptional services aimed at enhancing economic growth and fostering investment.

 

This Award celebrates integrated digital services that prioritise data-driven solutions, delivered seamlessly through smart devices, and prioritise the needs of beneficiaries. It evaluates effectiveness, user-friendliness, accessibility while also reducing time, achieving high quality, and ensuring beneficiary satisfaction

 

To apply for the category  click here

To apply for the category  click here

 

Send all entries to the Award email: GDEA@mtcit.gov.om *

 

Evaluation Criteria

Innovation in developing the digital service 

The digital integration of the service with other entities' services The user experience and digital delivery channels

Participation methodology and beneficiary satisfaction

Usage and tangible outcomes of services Supportive policies and regulatory frameworks

Ease of use

Streamlining procedures  Awareness and support

Digital participation

Operational quality and efficiency Continuous improvement